Saad Salim Ghanim (2026) “The Impact of the Dimensions of Electronic Phone Service Quality on Enhancing Customer Loyalty through the Mediating Role of Positive Word-of-Mouth and Customer Satisfaction: An Analytical Study of the Opinions of a Sample of Customers of Asiacell Telecom”, Innovative Construction and Petrochemical Technologies, 3(2), pp. 111–127. Available at: https://icpt.ouk.kz/index.php/icpt/article/view/38 (Accessed: 26 August 2026).